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In a consumer-friendly initiative, the Food and Drug Administration (FDA), Konkan division, has ordered Parle Biscuits Pvt. Ltd to recall the entire stock of its popular mango candy “Mango Bite”, dubbing it as “harmful” and “unsafe” for consumption.

If you are a frequent flyer, you must have experienced flight turbulence at some point of time. The moment when a plane rumbles and jerks because of bad weather is the scariest time for me. That is the moment when I seriously think about my life and relationships. Thankfully, I am single as of now and there are no dependents on me. But there are many others on the same plane who are sole bread winners in their family. They have small kids and elderly parents with no personal source of income.

How many times have you purchased a product in excitement after watching glossy advertisements, but later realized that it is not half as good as it was claimed?

How many times have you found a product to start malfunctioning while still in the warranty period?

How many times have you seen vendors offering hazardous products without declaring their nature?

How many times have you hired services and have been left completely unsatisfied?

After buying a bad product or paying for a really bad customer service, most of us don’t take measures to bring the issue to notice of concerned people. Even if we want to complain, we ignore it as just a waste of time and energy. Then we think of it as a bad experience and a lesson learned for future.

Every time you see a bad product or any such incidence, you may need to place a complaint. Unless you complain nothing is going to happen - and to make sure your complaint is as effective as possible, learn how to complain about a business or a service.

Today Sony has announced a recall of 1.6 million LCD TVs in Europe, US, Japan and other parts of the world. There would be no recall of its LCD TVs in India, but only repairs.

A recent email doing the rounds, purportedly from the Reserve Bank of India (RBI), informs account-holders that they are in for a windfall as the central bank has decided to release unclaimed deposits to the beneficiary.

RBI spokesperson Alpana Kilawala said the mail was fraudulent. "We lodge police complaints when such fraudulent mails are brought to our notice. We have put up two advisory notes on our website asking people not to pay money to receive funds from abroad. RBI never asks for your bank account details."

The Telecom Regulatory Authority of India (TRAI) has decided to cap the number of text messages that you can send every day at 100.

The new set of rules has been framed to check tele-marketers from bombarding you with unwanted messages on sauna belts and real estate deals but it will end up putting curbs on how many SMSes you send from your phone.

This is the second time in two years the firm has said it is recalling cars in India manufactured between 2005 and 2007 to replace a power window switch.

In January 2010, the company recalled 8,532 City cars to fix the same switch defect which can cause a fire.

The recall is part of Honda's announcement last year to recall 646,000 cars globally.

Thiruvananthapuram Telecom District has installed 11-digit toll free numbers for the benefit of the customers. This facility, introduced for the first time in India with unique numbers, will enable the public to access the service numbers of Trivandrum district free from any fixed/mobile number. These seven numbers shall be operational from 10 a.m. to 5 p.m. on all working days, said a press release.

Dutch consumer electronics firm Philips today said it is recalling 95,000 of its hair dryer units in India due to a potential hazard to customers caused by overheating when left plugged into an electric connection.

The company said it is recalling two foldable hair dryer models -- HP4931 and HP 4940 -- sold in India between September, 2008, and February, 2011.

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