Micromax — Canvas Knight A350 no refund no replacement no response

Complaint by

I had given my phone at the service center in pune swargate branch on 21-09-15 the phone is in warranty. the problem was with the the vol rocker keys job sheet no W030633091519304556 i was told i ll get my phone in a month max now today is 27-10-15. i have done multiple mails to the company but no quality information is given also made complaints over the phone complain id MMX2710151433959 WHEN i called at the service center again last week i was told my phone was not repaired and it is sent again with a new jobsheet no W030633101519663960 but it is today i found out when i went to the service center that the phone is damaged in transition and they haven't received no proper information of what is gonna happen i want a refund from the company.